place52, Ground Floor, Zakaria Street, Kolkata – 700073, West Bengal
mail firstname.lastname@example.org / email@example.com
We are highly committed to resolve your queries / issues within ten working days. If you do not hear from us within this time period, or you are not satisfied with our resolution of your query, existing request, you can submit you grievance to our Grievance Redressal Desk.
Grievance Redressal / Escalation Matrix
|Level of Escalation||Escalation||Contact||Email ID|
|1st level||Customer Supportfirstname.lastname@example.org|
|2st level||Head of Customer Supportemail@example.com|
|3st level||Head of Operationsfirstname.lastname@example.org|