Contact us

place52, Ground Floor, Zakaria Street, Kolkata – 700073, West Bengal

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Grievance Redressal

We are highly committed to resolve your queries / issues within ten working days. If you do not hear from us within this time period, or you are not satisfied with our resolution of your query, existing request, you can submit you grievance to our Grievance Redressal Desk.

Grievance Redressal / Escalation Matrix

Level of Escalation Escalation Contact Email ID
1st level Customer Support 08048126351
2st level Head of Customer Support 6366828598
3st level Head of Operations 9513493927